Privacy Policy

At Mailbree, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, company name, billing address)
• Payment information (processed securely through our payment providers)
• Communication data (emails, support tickets, feedback)
• Usage data (how you interact with our services)
• Technical data (IP address, browser type, device information)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions
• Personalize and improve your experience

3. Email Data Processing

As an email infrastructure provider, we process email content on your behalf. We do not read, analyze, or use the content of emails sent through our platform for any purpose other than delivering those emails. We maintain strict data separation between customers and implement industry-standard security measures to protect email data.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Email logs are retained for 30 days by default, after which they are permanently deleted.

5. Information Sharing

We may share your information in the following situations:

• Service Providers: With third parties who perform services on our behalf
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. This includes encryption in transit and at rest, regular security audits, access controls, and employee training. While we strive to protect your information, no method of transmission over the Internet is 100% secure.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences
• Understand how you use our services
• Improve our services and marketing efforts

You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our services.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing
• Data portability
• Withdraw consent at any time

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses and adherence to applicable data protection frameworks.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: